Terms & Conditions

Welcome to the official digital platform of QUBENIX AI PRIVATE LIMITED (“Qubenix”, “Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to, navigation within, and use of our website located at https://qubenix.in, together with all associated subdomains, consultation booking interfaces, demonstration modules, and web-based resources (collectively, the “Website”).

These Terms delineate the legal rights, obligations, disclaimers, and contractual boundaries governing your interaction with our digital presence. By visiting, browsing, interacting with, or submitting data through this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our referenced Privacy Policy. If you do not agree to these Terms in their entirety, you must discontinue your use of this Website immediately.

This Website is owned, managed, and operated by:

Corporate registration parameters, including our Corporate Identification Number (CIN) and registered office address as formally maintained on the records of the Ministry of Corporate Affairs (MCA), Government of India, are verified against official company registries and are available for formal business correspondence upon verified request submitted to info@qubenix.in.

Your access to and use of this Website constitutes your unconditional acceptance of, and compliance with, these Terms. These Terms constitute an electronic agreement between you and QUBENIX AI PRIVATE LIMITED under the Information Technology Act, 2000, and rules promulgated thereunder, as well as the Indian Contract Act, 1872.

By accessing this Website, you represent and warrant that:

• You possess the requisite legal capacity, competence, and authority to enter into these Terms under applicable law (having attained at least 18 years of age or the statutory age of majority in your jurisdiction).
• If you are accessing this Website on behalf of a corporation, partnership, government agency, or other legal entity, you possess full legal authorization and mandate to bind that entity to these Terms.
• Your access to and utilization of this Website does not violate any municipal, state, national, or international statute, ordinance, or regulation.

QUBENIX AI PRIVATE LIMITED grants you a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to access, view, and interact with the Website solely for legitimate business evaluation, informational inquiry, technical research, and initiating commercial communications with our engineering and consulting teams.

You are permitted to view, download, or print excerpts of publicly available materials on this Website strictly for your internal business evaluation or personal informational reference, provided that:

• You retain all proprietary copyright, trademark, and legal attribution notices intact.
• You do not modify, adapt, publish, distribute, or publicly exhibit any Website content without our prior written authorization.
• You do not utilize such materials to construct a competing enterprise, service directory, or dataset.

You agree not to engage in any activity that compromises the integrity, availability, or operational security of the Website. Specifically, you agree not to:

• Automated Scraping & Harvesting: Use any automated robot, spider, scraper, deep-link, or algorithmic extraction method to access, acquire, monitor, copy, or index any portion of the Website, its source code, design assets, or data streams without prior written authorization.
• Security Bypass & Penetration: Probe, scan, or test the vulnerability of the Website, its hosting servers, connected networks, or security authentication measures, or circumvent any technological safeguards deployed by Qubenix.
• Malicious Code Injection: Upload, transmit, or introduce viruses, trojans, worms, logic bombs, ransomware, or any harmful code engineered to disrupt or damage hardware, software, or telecommunications infrastructure.
• Denial of Service (DoS): Take any action that imposes an unreasonable or disproportionately large load on the infrastructure, bandwidth, or server capacity of the Website.
• Reverse Engineering: Decompile, reverse assemble, decrypt, extract source code, or attempt to derive underlying algorithms, structures, or intellectual concepts behind the Website or its demonstration components.
• Unlawful & Impersonating Conduct: Use the Website to transmit defamatory, obscene, harassing, infringing, or illegal material, or impersonate any individual, corporate officer, or representative of Qubenix or third parties.

The materials published on this Website—including case studies, technical summaries, architectural descriptions, blog publications, benchmarks, service capabilities, and graphic assets—are provided for general informational and demonstration purposes only.

While Qubenix endeavors to maintain technical accuracy and up-to-date descriptions, modern software engineering and artificial intelligence methodologies evolve rapidly. We make no express or implied representation, guarantee, or warranty regarding the exhaustive completeness, temporal timeliness, or absolute accuracy of descriptive statements on the Website. Content on the Website does not constitute architectural certifications, legal counsel, or definitive engineering specifications for any particular deployment.

QUBENIX AI PRIVATE LIMITED specializes in enterprise digital transformation, bespoke software engineering, and applied artificial intelligence solutions. Our technical capabilities encompass:

• AI Automation & Intelligent Workflows: Orchestrating multi-step operational pipelines and automated business workflows.
• Autonomous AI Agents: Developing goal-oriented LLM-based autonomous agents with tool-calling capabilities and structured knowledge retrieval.
• Custom Web & Mobile Applications: Designing and engineering performant, scalable, and responsive digital products.
• Voice AI & Conversational Systems: Building intelligent interactive voice agents and telephony integrations.
• Enterprise Systems & Integrations: Architecting custom CRM, ERP, and bespoke database-driven business systems.
• Domain-Specific AI Architectures: Developing customized AI deployments tailored to vertical enterprise requirements.

The Website features interactive contact forms, project scoping questionnaires, and consultation scheduling mechanisms designed to enable prospective clients, partners, and job applicants to communicate with us.

By submitting an enquiry form, you warrant that all contact details and business requirements provided are authentic and accurate. We reserve the discretionary right to decline, prioritize, or defer responses to enquiries that are incomplete, spam-driven, commercial solicitations, or incompatible with our operational capabilities.

Any technical feasibility document, project estimate, cost matrix, architectural overview, or proposal transmitted by Qubenix following an initial Website inquiry is preliminary and exploratory in nature, unless explicitly stated otherwise in writing.

Proposals and quotations issued by Qubenix:

• Are subject to formal scoping and verification of technical assumptions.
• Remain valid for the specific duration designated on the proposal (or thirty (30) calendar days from issuance if unspecified).
• Do not constitute a unilateral binding commitment until formalized into an executed commercial contract.

All commercial relationships, software engineering assignments, enterprise consulting projects, and technical support commitments entered into by QUBENIX AI PRIVATE LIMITED are governed exclusively by formal, bilaterally executed written instruments, typically comprising:

• Master Services Agreement (MSA): Defining overarching legal covenants, warranties, mutual liabilities, and governance standards.
• Statement of Work (SOW): Detailing project-specific technical scope, engineering deliverables, milestones, sprint schedules, acceptance criteria, and fee structures.
• Service Level Agreement (SLA): Where applicable, establishing maintenance parameters, support tiers, and incident resolution protocols.

In the event of any irreconcilable ambiguity or conflict between these general Website Terms and a formally executed project-specific agreement (MSA or SOW), the provisions of the executed project-specific agreement shall prevail with respect to that project.

No automated e-commerce transactions or recurring payment charges are processed through this Website. All professional engineering fees, milestone schedules, retainer disbursements, and payment terms are formally agreed upon within the governing Statement of Work or project contract.

Key commercial principles include:

• Custom Scoping: Engineering costs are tailored based on architectural complexity, cloud infrastructure needs, integrations, and resource allocation.
• Applicable Taxes: Professional fees are exclusive of applicable statutory taxes, including Goods and Services Tax (GST) under Indian tax laws, which shall be charged at the prevailing rate on commercial invoices.
• No Arbitrary Billing: Qubenix does not impose unauthorized recurring deductions or arbitrary cancellation charges; all financial obligations derive strictly from mutually signed agreements.

When engaging Qubenix for engineering or consulting services, successful project execution depends upon collaborative partnership. Clients are responsible for:

• Requirements & Materials: Providing complete, accurate, and timely technical requirements, design assets, and functional specifications necessary for project execution.
• Access & Environment: Furnishing required third-party API credentials, cloud sandbox environments, and integration endpoints necessary for engineering sprints.
• Review & Approvals: Participating in milestone reviews, sprint demonstrations, and User Acceptance Testing (UAT) within the timeframes established in the project schedule.
• Lawful Content: Ensuring that all data, text, imagery, models, and specifications supplied to Qubenix do not infringe third-party intellectual property or violate applicable data protection laws.

The Website and its entire contents, features, and functionality—including but not limited to all software code, interface design, layout, visual styling, typography, icons, graphics, animations, video elements, brand marks, and technical documentation—are the exclusive property of QUBENIX AI PRIVATE LIMITED, its licensors, or other authorized content providers.

These proprietary materials are protected by Indian and international copyright, trademark, trade dress, patent, and trade secret laws. The names “QUBENIX”, “QUBENIX AI”, our corporate logos, stylized insignias, and associated product names are proprietary trademarks of QUBENIX AI PRIVATE LIMITED. Nothing contained on this Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to utilize any trademark or copyrighted asset without prior written permission.

The intellectual property ownership of bespoke software deliverables, source code, data pipelines, and digital products engineered by Qubenix for a client is formally regulated by the governing Master Services Agreement (MSA) and Statement of Work (SOW):

• Assignment upon Full Payment: Subject to full, final, and unconditional payment of all agreed fees, Qubenix assigns to the client the agreed ownership rights, title, and interest in and to the custom deliverables developed specifically for the client as designated in the applicable SOW.
• Pre-Existing & Background IP: Qubenix retains all right, title, and interest in and to its pre-existing intellectual property, proprietary software development frameworks, base toolkits, reusable algorithmic components, and architectural templates (“Background IP”). To the extent Background IP is embedded within a client deliverable, Qubenix grants the client a perpetual, non-exclusive, worldwide, royalty-free license to use such Background IP solely in connection with the operation of the delivered system.

Modern software development and AI engineering inherently leverage third-party ecosystems, open-source libraries, cloud infrastructure providers (such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, and Cloudflare), foundational artificial intelligence APIs (such as OpenAI, Anthropic, or Google DeepMind), and business SaaS platforms.

Regarding third-party services and dependencies:

• Third-party platforms and APIs are subject to their respective terms of service, acceptable use policies, and service level agreements.
• Qubenix does not control, own, or warrant the continuous availability, latency, uptime, pricing structures, or policy changes of third-party API providers or infrastructure hosts.
• Clients are responsible for maintaining their own commercial accounts, API subscriptions, and token quotas with third-party service vendors unless explicitly agreed otherwise in a written project contract.

QUBENIX AI PRIVATE LIMITED implements cutting-edge generative artificial intelligence, neural networks, natural language processing models, and automated machine learning pipelines. Prospective clients and users must understand the fundamental technical nature and current scientific parameters of artificial intelligence systems:

• Probabilistic Nature: Large Language Models (LLMs) and generative algorithms are probabilistic computing systems that predict token sequences and generate responses based on pattern recognition. They do not operate deterministically like traditional database algorithms.
• Potential Inaccuracies (“Hallucinations”): Despite state-of-the-art prompt engineering, retrieval-augmented generation (RAG), and fine-tuning safeguards, AI models may occasionally generate erroneous, incomplete, or unexpected outputs.
• Human Oversight Requirement: AI solutions deployed for enterprise decision-making, critical customer communications, healthcare, legal workflows, or financial assessments should be designed with human-in-the-loop validation mechanisms. Clients remain responsible for independently verifying mission-critical outputs before acting upon them.
• No Absolute Prediction Warranty: Qubenix does not warrant that AI models will achieve infallible predictive accuracy or operate without computational variances across shifting external distributions.

We strive to ensure continuous, reliable availability of our Website. However, access is provided on an “as is” and “as available” basis. We do not warrant that the Website will operate uninterrupted, error-free, or devoid of transient network latency.

QUBENIX AI PRIVATE LIMITED reserves the right to suspend, withdraw, or restrict access to all or any part of the Website without prior notice for operational reasons, including scheduled maintenance, system enhancements, security audits, or emergency hardware updates.

We employ enterprise-grade technical and organizational security controls designed to preserve the confidentiality, integrity, and availability of our systems. However, internet-based communications are not inherently immune to sophisticated external threats.

Any attempt to intentionally bypass authentication mechanisms, gain unauthorized administrative access, alter website content, introduce malware, or orchestrate distributed denial-of-service attacks against our systems constitutes a serious security breach and may result in civil and criminal liability under Sections 43 and 66 of the Information Technology Act, 2000, and other applicable penal laws. We actively cooperate with cybercrime authorities in investigating malicious incidents.

QUBENIX AI PRIVATE LIMITED reserves the right, in its sole and reasonable discretion, to terminate, restrict, or suspend your access to the Website, inquiry submission mechanisms, or digital portals immediately, without prior notice or liability, where:

• You breach any material provision of these Terms or applicable laws.
• Your usage pattern poses an active security, reputational, or technical risk to our infrastructure, employees, or other visitors.
• Required by lawful order from a competent judicial, statutory, or law enforcement authority.

To the maximum extent permitted by applicable Indian law:

• The Website and all materials, informational articles, case studies, and demonstration components are provided strictly on an “as is” and “as available” basis, without representations or warranties of any kind.
• QUBENIX AI PRIVATE LIMITED expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and uninterrupted operability.
• We do not warrant that files or data available for download from the Website will be free of infection from viruses or other malicious code.

To the maximum extent permitted by applicable law, in no event shall QUBENIX AI PRIVATE LIMITED, its directors, officers, employees, agents, affiliates, or licensors be liable for any:

• Indirect, incidental, special, consequential, punitive, or exemplary damages;
• Loss of profits, anticipated revenue, business opportunity, goodwill, or commercial reputation;
• Loss of business data, corruption of databases, or technical downtime;

arising out of or in connection with your access to, use of, inability to use, or reliance upon the Website, whether grounded in contract, tort (including negligence), strict liability, statutory duty, or any other legal doctrine, even if advised of the possibility of such damages.

With respect to general browsing of this Website, for which no monetary fee is paid by visitors, the aggregate financial liability of QUBENIX AI PRIVATE LIMITED shall not exceed INR 1,000 (Indian Rupees One Thousand Only). The liability limitations governing commercial software development and consulting projects are established separately in the applicable written Master Services Agreement or Statement of Work.

You agree to defend, indemnify, and hold harmless QUBENIX AI PRIVATE LIMITED, its directors, officers, employees, legal advisors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or legal fees arising out of or resulting from:

• Your willful violation of these Terms or of any applicable law;
• Your unauthorized scraping, security testing, or malicious interference with the Website;
• Any unlawful, defamatory, or infringing content or data you voluntarily submit through our contact or enquiry portals.

These Terms, and all claims, disputes, or controversies arising out of or relating to their subject matter, formation, or your use of the Website, shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of India, without regard to its conflict of law principles.

Subject to the arbitration covenants articulated in Section 24 below, the competent courts located in the State of Odisha, India, shall have exclusive supervisory jurisdiction over all legal proceedings arising out of or relating to these Terms.

In the event of any controversy, claim, dispute, or difference of opinion arising out of or relating to these Terms, the parties shall resolve the matter through the following staged procedure:

1. Good-Faith Informal Negotiation: The aggrieved party shall issue a formal written notice describing the nature of the dispute to the other party (for Qubenix, directed to info@qubenix.in). The parties shall engage in good-faith amicable discussions for a period of thirty (30) business days from the receipt of the notice.
2. Binding Arbitration: If the dispute is not resolved amicably within the initial 30-day window, it shall be finally resolved by binding arbitration administered in accordance with the Arbitration and Conciliation Act, 1996 (including any statutory amendments or re-enactments thereof).
3. Arbitration Seat & Forum: The seat, venue, and place of arbitration shall be Bhubaneswar, Odisha, India. The arbitration shall be conducted by a sole independent arbitrator appointed by mutual agreement of the parties, or failing such agreement within twenty-one (21) days, appointed by the competent judicial authority under the Arbitration and Conciliation Act, 1996.
4. Language & Award: The arbitration proceedings shall be conducted entirely in the English language. The arbitral award shall be in writing, reasoned, final, and binding upon both parties, enforceable in any court of competent jurisdiction.

QUBENIX AI PRIVATE LIMITED reserves the right to revise, update, or modify these Terms periodically to reflect changes in our operational procedures, technological advancements, industry practices, or statutory and regulatory mandates.

When modifications are enacted, we will update the “Last Updated” timestamp positioned at the head of this document. Material changes affecting the rights of users will be communicated prominently on this Website. Your continued access to or interaction with the Website after amended Terms are published constitutes your conclusive acceptance of the modified Terms.

For questions, legal notices, formal contractual inquiries, or communications concerning these Terms and Conditions, please contact our legal and corporate administration department:

All formal legal notices or demands directed to QUBENIX AI PRIVATE LIMITED must be in writing and delivered electronically to info@qubenix.in with receipt confirmation requested.